Caleb's Employment Story

Support from Breakthrough and the Prince’s Trust has led client Caleb to a new career in retail with Marks and Spencer.

Caleb said, “I was trying to get into Marks and Spencer, and they supported me with my application form, and I felt encouraged and confident.”

Following a negative experience at a previous work placement, Caleb joined Breakthrough with a number of barriers to overcome around confidence, self-esteem and communication.

After meeting Employment Engagement Officer Shirley, he expressed his interest in retail work.

Shirley said, “We discussed group sessions at Breakthrough’s Youth Choices project where he could meet other young people, work on communication skills and join in social activities.”

Caleb then applied to Marks and Spencer for an in store position. Following feedback after the interview, The Prince’s Trust were then approached for a 6-week placement.

Shirley added, “We were all delighted when he completed the placement and did very well, his confidence, self-esteem and communications skills all improved.

“Caleb has been offered a three month paid traineeship. He’s now looking forward to the future with increased confidence and is part of the Marks and Spencer team.”